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Discover moreDucati Card Assistance, with its mixed formula, manages and resolves any problems in the event of breakdown, accident or incorrect refueling.
In fact, it includes roadside assistance services such as:
The details of the service are described in the documents available at the links below.
To request Assistance
Country |
Free call or from country of origin |
Pay or foreign call |
---|---|---|
Andorra |
+34-91-594 93 40 |
+34-91-594 93 40 |
Austria |
0800-22 03 50 |
+43-1-25 119 19398 |
Belgium |
0800-14 134 |
+32-2-233 22 90 |
Bulgaria |
(02)-986 73 52 |
+359- 2-986 73 52 |
Cyprus |
25 561580 |
+357 25 561580 |
Croatia |
0800-79 87 |
+385-1-464 01 41 |
Denmark |
80 20 22 07 |
+45-80 20 22 07 |
Estonia |
(0)-69 79 199 |
+372-69 79 199 |
Finland |
(09)-77 47 64 00 |
+358-9-77476400 |
France (including Corsica), roads open to ordinary traffic¹ |
0800-23 65 10 |
+33-4-72 17 12 83 |
Fyrom (former Yugoslav republic of Macedonia) |
(02)-3181 192 |
+389-2-3181 192 |
Germany |
0800-27 22 774 |
+49-89 76 76 40 90 |
Gibraltar |
91-594 93 40 |
+34-91-594 93 40 |
Greece |
(210)- 9462 058 |
+30- 210-9462 058 |
Ireland |
1800-304 500 |
+353-1-617 95 61 |
Iceland |
5 112 112 |
+354-5 112 112 |
Italy (including San Marino and Vatican City)² |
800.744.444 |
+39 02 66.16.56.10 |
Latvia |
67 56 65 86 |
+371-67 56 65 86 |
Lithuania |
(85)- 210 44 25 |
+370- 5- 210 44 25 |
Luxembourg |
25 36 36 301 |
+352-25 36 36 301 |
Malta |
21 24 69 68 |
+356-21 24 69 68 |
Montenegro |
0800 -81 986 |
+382- 20- 234 038 |
Norway |
800-30 466 |
+47-800-30 466 |
Netherlands |
0800-099 11 20 |
+31-70-314 51 12 |
Poland |
061 83 19 885 |
+48 61 83 19 885 |
Portugal |
800-20 66 68 |
+351-21-942 91 05 |
Principality of Monaco |
+33- 4-72 17 12 83 |
+33- 4-72 17 12 83 |
United Kingdom |
0330 053 0903 |
+44 330 053 0903 |
Czech Republic |
261 10 43 48 |
+420-2-61 10 43 48 |
Romania |
021-317 46 90 |
+40-21-317 46 90 |
Serbia |
(011)-240 43 51 |
+381-11-240 43 51 |
Slovakia |
(02)-492 05 963 |
+421-2-49 20 59 63 |
Slovenia |
(01)-530 53 10 |
+386-1-530 53 10 |
Spain |
900-101 576 |
+34-91-594 93 40 |
Sweden |
020-88 87 77 |
+46-771-88 87 77 (+46 8 5179 2873) |
Switzerland (including Liechtenstein) |
0800-55 01 41 |
+41 58 827 60 86 |
Turkey |
(216) 560 07 50 |
+90-216-560 07 50 |
Ukraine |
044-494 29 52 |
+380-44- 494 29 52 |
Hungary |
(06-1)-345 17 47 |
+36-1-345 17 47 |
Country |
Free call or from country of origin |
Pay or foreign call |
---|---|---|
Andorra |
+34-91-594 93 40 |
+34-91-594 93 40 |
Austria |
0800-22 03 50 |
+43-1-25 119 19398 |
Belgium |
0800-14 134 |
+32-2-233 22 90 |
Bulgaria |
(02)-986 73 52 |
+359- 2-986 73 52 |
Cyprus |
25 561580 |
+357 25 561580 |
Croatia |
0800-79 87 |
+385-1-464 01 41 |
Denmark |
80 20 22 07 |
+45-80 20 22 07 |
Estonia |
(0)-69 79 199 |
+372-69 79 199 |
Finland |
(09)-77 47 64 00 |
+358-9-77476400 |
France (including Corsica), roads open to ordinary traffic¹ |
0800-23 65 10 |
+33-4-72 17 12 83 |
Fyrom (former Yugoslav republic of Macedonia) |
(02)-3181 192 |
+389-2-3181 192 |
Germany |
0800-27 22 774 |
+49-89 76 76 40 90 |
Gibraltar |
91-594 93 40 |
+34-91-594 93 40 |
Greece |
(210)- 9462 058 |
+30- 210-9462 058 |
Ireland |
1800-304 500 |
+353-1-617 95 61 |
Iceland |
5 112 112 |
+354-5 112 112 |
Italy (including San Marino and Vatican City)² |
800.744.444 |
+39 02 66.16.56.10 |
Latvia |
67 56 65 86 |
+371-67 56 65 86 |
Lithuania |
(85)- 210 44 25 |
+370- 5- 210 44 25 |
Luxembourg |
25 36 36 301 |
+352-25 36 36 301 |
Malta |
21 24 69 68 |
+356-21 24 69 68 |
Montenegro |
0800 -81 986 |
+382- 20- 234 038 |
Norway |
800-30 466 |
+47-800-30 466 |
Netherlands |
0800-099 11 20 |
+31-70-314 51 12 |
Poland |
061 83 19 885 |
+48 61 83 19 885 |
Portugal |
800-20 66 68 |
+351-21-942 91 05 |
Principality of Monaco |
+33- 4-72 17 12 83 |
+33- 4-72 17 12 83 |
United Kingdom |
0330 053 0903 |
+44 330 053 0903 |
Czech Republic |
261 10 43 48 |
+420-2-61 10 43 48 |
Romania |
021-317 46 90 |
+40-21-317 46 90 |
Serbia |
(011)-240 43 51 |
+381-11-240 43 51 |
Slovakia |
(02)-492 05 963 |
+421-2-49 20 59 63 |
Slovenia |
(01)-530 53 10 |
+386-1-530 53 10 |
Spain |
900-101 576 |
+34-91-594 93 40 |
Sweden |
020-88 87 77 |
+46-771-88 87 77 (+46 8 5179 2873) |
Switzerland (including Liechtenstein) |
0800-55 01 41 |
+41 58 827 60 86 |
Turkey |
(216) 560 07 50 |
+90-216-560 07 50 |
Ukraine |
044-494 29 52 |
+380-44- 494 29 52 |
Hungary |
(06-1)-345 17 47 |
+36-1-345 17 47 |
If phone numbers are temporarily inactive due to a malfunction to telephone lines, the Beneficiary may call the number of ACI Global Servizi Operations Centre in Italy: +39-02 66165610. Similarly, if the coverage provided in the Agreement should extend to other countries of the European Union after the printing of this booklet, the number to request Assistance remains the ACI Global Servizi Operations Centre number in Italy:
+39-02 66165610.
¹WARNING - ROADSIDE ASSISTANCE ON FRENCH MOTORWAYS
On motorways in France, please follow the following procedures when requesting roadside assistance:
²WARNING - ROADSIDE ASSISTANCE ON ITALIAN MOTORWAYS
On motorways in Italy, the Beneficiary may request the tow truck by using the emergency call boxes. In these cases:
All Ducati customers who have purchased the motorcycle from the Ducati sales network in the following countries are covered by these services: Androrra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, France (including Croatia, roads open to ordinary traffic) Fyrom (the former Yugoslav Republic of Macedonia), Germany, Gibraltar, Greece, Hungary, Ireland, Iceland, Italy (including San Marino and Vatican), Latvia, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, Norway , Poland, Portugal, Principality of Monaco, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, USA / Canada* (* limited to the roadside assistance and towing service only, recovery of the motor vehicle off the road in case of breakdown and only within the USA / Canada territory)
Note: In order to facilitate the customer in any roadside assistance request, Ducati has entered the telephone number to call in the event of a request for assistance on the back of the Ducati Card available in its digital garage in the MyDucati reserved area.