Ducati Connect & Mirroring

In the Ducati Connect App set the following authorisations (some are specific for the smartphone operating system):

• Access to Bluetooth
• Access to Localization
• Access to Contacts
• Access to Music
• Access Receive Notifications
• Access to Camera (optional)
• Reading Phone Status (only for Android OS)

Additional configurations required on Apple devices.

- Set Location access to "Always" for Ducati Connect
Settings -> Ducati Connect -> Location -> Always

- Set incoming call to "Banner" (feature available from iOS 14)
Settings -> Phone -> Incoming Calls -> Banner

To use the Sygic App, make sure that in the App the following configurations are set:

- Set Bosch connectivity to "Enabled" (only for iOS devices)
Menu -> Settings -> Connectivity -> Enable Bosch connectivity -> Enabled

- Set audio playback output to "Device default" (only for iOS devices)
Menu -> Settings -> Language and Sounds -> Output -> Device Default -> Enabled

- Set Bluetooth HFP to "Disabled" (for both iOS and Android devices)
Menu -> Settings -> Language and Sounds -> Use Bluetooth (HFP) -> Disabled

1. Install the latest Ducati Connect and Sygic GPS Navigation & Maps Apps available on Apple App Store and Google Play Store.
2. Enable Bluetooth, Wi-Fi and GPS Location on the smartphone.
3. Start Ducati Connect and follow the step-by-step procedure to connect to the Multistrada both via Bluetooth and via Wi-Fi, verifying that all necessary permissions are granted (the permissions may vary between Android and iOS devices, as well as between different versions of operating system).
4. When the connection is successfull and the Ducati Connect is set in Vehicle Mode, start the trip experience on dashboard by entering the setting menu Ducati Connect.

Check that the phone-motorbike Bluetooth connection, the phone battery status and the mobile network coverage blue icons are shown on the instrument panel.

After this, verify the Ducati Connect App is in the Vehicle Mode and the screensaver showing the "Ducati Connect" logo is visible.

Check the Ducati Connect item on the instrument panel turns white and can be selected.

No, the connection for mirroring works via Wi-Fi. The connection to the USB socket is only for battery charging.

Note: naturally the smartphone can stay connected to the USB socket during the mirroring for being powered.

The app is available for Android devices with Android 10.0 or higher, and iOS devices with iOS 16.0 or higher.

Ducati continuously tests many of the most popular and recent smartphones, however it is not possible to guarantee the correct operation of the Ducati Connect system with all the smartphones on the market and all their software.

The instrument panel functions have been tested and validated with the main available smartphones, including: Samsung Galaxy S24 Ultra and Galaxy S22 and Galaxy A54 and Z Flip4, Google Pixel 8 Pro and Pixel 7, Huawei 40 Pro, Realme 11 Pro, Redmi Note 12 Pro, OnePlus 11, iPhone 15 and 15 Pro, iPhone 14 and 14 Pro, iPhone 13 mini, iPhone SE, etc. The operating systems available during the development phase are: Android 12 and higher; iOS 16 and higher.

No, the use of Ducati Connect and Sygic GPS Navigation & Maps Apps with your Multistrada is completely free of charge. The Sygic Premium license is activated at the first connection of the smartphone to the motorbike with no need of purchasing any additional package or annual renewal.

Of course, it's possible to pair up to two devices to the Multistrada dashboard, even if only one can be connected at a time.

The Sygic Premium license is associated to the motorbike VIN and not to the particular smartphone. Therefore, the Sygic app will verify the motorbike VIN at the connection time and enable the license.

The Sygic GPS Navigation & Maps allows to easily import and export GPS routes in GPX format, of both Waypoint and Track types.

Click here for a brief guide.

Of course, the Twisty Routes feature is perfect for helping the rider to find the most exhilarating routes with curves and twists.

It is possible to enable the function from both phone and dashboard side. 

Click here for a brief guide.

Note. The Sygic version 24.5.0 introduces the Motorbike vehicle profile, which is available with the Sygic Premium license (automatic activated for all Ducatisti equipped with Multistrada V4). The Twisty Route option is configurable between the trip settings if and only if the Motorbike profile is selected.

Ducati Connect accesses your smartphone's music library, it does not connect to other Apps because not compatible with Bosch MySpin.

No, Bosch MySpin is only compatible with Sygic GPS Navigation & Maps. Sygic has a large and comprehensive set of maps and works even without network coverage, making it approved by Bosch.

You can connect an external navigator, but it cannot be used via the Ducati Connect system.

The intercom pairing process is similar to that of a smartphone.

1. Set the intercom in Bluetooth pairing mode (this mode activation is specific for each model, so it is recommended to refer to the device's use and maintenance manual) by acting on the Interactive Menu of your Multistrada selecting the item Bluetooth -> Pairing -> Rider 1 (or Passenger 2) and pressing Enter.
2. Wait for the end of the Bluetooth device search.
3. Select the device from those listed and press Enter.

The Ducati Connect system have been tested and validated with the Nolan B901X (part no. 981071104) intercom.

It is still possible to pair and use other intercoms, but their proper functioning is not guaranteed.

Note: the system doesn't work properly if adopting standard Bluetooth telephone headsets (such as AirPods).

The Ducati Connect system offers the possibility of associating a maximum of two smartphones (only one of which can be connected to the bike at any given time), a rider intercom and a passenger intercom.

In case you want to associate a new device, you must first proceed with the removal of one of the corresponding devices already associated. 

You can adjust the volume either by accessing the dedicated item (Volume) in the main dashboard screen menu, or by quick access with prolonged rightward pressure on the left switch joystick. A graphic indication will show the audio source being adjusted and the volume level set.

Note: also be sure to properly adjust the volume setting on the smartphone and on the intercom (refer to the device's use and maintenance manual if necessary).

After checking it is not an audio volume, you should verify the voice directions are enabled in the Sygic settings menu: Menu -> Settings -> Language & Sounds -> Instructions & Sounds.

During the call (overlay banner visible on dashboard) some non-mandatory driving functionalities are inhibited. However, it is always possible to exit the current call menu by prolonged leftward pressure on the left switch joystick, restoring normal operation of the left pad control buttons.

The popup appears always the first time you connect with the Wi-Fi motorbike.

Also, for iOS phones only, the popup appears when the phone is connected to another Wi-Fi network (e.g. the home Wi-Fi) to ask for consent to access the vehicle's Wi-Fi connection.

The popup is not displayed under conditions other than those described above.

For Android phones ONLY, if the connection between smartphone and dashboard is lost, you can restore the connection by pressing the center button on the left switch joystick for 2 seconds and bringing Ducati Connect back to the foreground.

Note: the Ducati Connect shall remain in foreground for the MySPIN communication system to work properly, so check that the App has not simply gone in background.

Typically, when the motorbike is turned on after an extended stop (of at least 20 minutes), it is necessary to wait for the reconnection time - about 60 seconds from the key switch-on - for the Ducati Connect connection to be restored.

With the latest improvements to the infotainment system, the possibility of keeping the connection active during a short stop (up to 20 minutes) has been introduced: when the vehicle is turned off with the key switch, if the connection to Ducati Connect is active a message will appear on the dashboard to inform that by pressing the center button on the left switch joystick it is possible to keep the connection active for an additional 20 minutes, even with the motorbike turned off.

Note: obviously, it is necessary to stay within the coverage range of the Wi-Fi network, about a maximum of 20-25 meters away from the motorbike. Also remembering the dashboard is still connected to the intercom during this phase.